Request restoration service

The form accepts requests for water damage, burst pipes, flooded basements, sewage, storm damage, mold, fire, smoke, contents, commercial restoration and reconstruction.

  • Service address and ZIP
  • Best callback number
  • Type of damage
  • A short description of what happened
  • Whether the damage is still active

What to do while you wait for a call

If water is still coming in and it is safe to reach the shutoff, close the main valve. If a room has standing water and any electrical outlet, cord or appliance is in it, stay out and shut off the power at the panel only if the panel is dry and you can reach it without stepping in water. Take photographs of the damage before anything is moved, and keep the receipts for any emergency repair you pay for.

Call your insurer's claim line as soon as the property is safe. Most policies ask for prompt notice and for reasonable steps to prevent further damage, and a restoration company can only describe the work it proposes, not what a policy will pay.

When to call 911 instead

Call 911 for a fire that is still burning, for the smell of gas, for any risk of electric shock, for a sewage or water problem that has made the building unsafe to stay in, and for anyone who is injured. A web request is not an emergency line.

Questions about an existing request

Use the same contact information supplied with the request so the restoration company can locate the property and follow up accurately.

Contact

Email hello@vermontrestorationpros.com for a privacy request, correction or question that is not an active property emergency.