1. Tell us about the property damage

Send the service address, type of damage, affected rooms, whether water is still entering and the best callback number. A short description is enough to get started.

2. We confirm the property and damage details

Water extraction, sewage cleanup, mold remediation, fire restoration, contents work and reconstruction require different equipment and experience. We confirm the damage, property and access details needed to start the work.

Start the restoration request

Need restoration service for this property?

Send the address, callback number and a short description of the damage. You do not need to diagnose the problem before requesting help.

Request service

3. The restoration work is inspected and scoped

A restoration professional confirms the details, explains the next step and arranges the inspection or service. The company completing the project provides the property-specific scope, pricing, schedule and agreement.

4. Cleanup, drying and repairs move forward

Depending on the loss, the work may include extraction, material removal, structural drying, cleaning, odor control, contents handling and reconstruction. Your restoration company explains which stages apply to your property.

Clear answers

Common questions

Do I need to know what caused the damage?

No. Describe what you see and when you discovered it. The restoration company can inspect the affected area and help determine the work required.

Who provides the estimate and performs the work?

The restoration professional handling the request inspects the property, provides the estimate or authorization and performs the work.